Bulk Orders & Wholesale Policy — BAFA Pottery Jaipur
BAFA Pottery, Jaipur supplies handcrafted hotelware exclusively in bulk to 5-star hotels, boutique resorts, fine dining restaurants, corporate gifting programs and wedding planners worldwide. All orders are prepaid and fully customizable — including shape, glaze, logo and packaging. Here is everything you need to know about placing a bulk order with BAFA.
Minimum Order
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Domestic India orders: ₹50,000 minimum order value
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International orders: USD $1,000 minimum order value
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Sample and trial orders: From 50 pieces per item — test before committing to bulk
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GST invoice available on your registered GST number and company name
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No COD orders accepted — all orders are prepaid
Lead
Times
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Standard ceramic and terracotta items: 15–20 working days
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Custom designs with hotel logo or bespoke glaze: 30–45 working days
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Marble, Marble Inlay and Meenakari products: 30–60 working days depending on complexity
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Sample and trial orders: 10–15 working days
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Rush orders available on request — contact us for availability and surcharge details
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Lead times begin after order confirmation and advance payment received
Customization Options
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Hotel logo printing or embossing on ceramic, terracotta and wooden products
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Custom glaze colours to match your hotel's brand identity
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Bespoke shapes and sizes commissioned exclusively for your property
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Custom packaging with hotel branding, ribbon and gift box options
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Hand-painted motifs, Warli designs, floral patterns and cultural artwork
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Minimum quantity for customization varies by product — contact us for details
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Sample of custom design provided before bulk production begins
Shipping & Delivery
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We ship worldwide via internationally reputed logistics partners
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All shipments include secure packaging specifically designed for fragile hotelware
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Each piece is individually wrapped, bubble packed and placed in double-walled cartons
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Shipping costs are calculated on actuals and confirmed before dispatch
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All shipments are insured against transit damage
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Customs duties and import taxes are the buyer's responsibility
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You will receive tracking details as soon as your order is dispatched
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We work with DHL, FedEx, UPS and trusted domestic courier partners
Payment Terms
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All orders are prepaid — no COD or credit terms accepted
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Domestic India payments: NEFT, RTGS, UPI, cheque or demand draft
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International payments: Wire transfer (TT payment) — PayPal available on request
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50% advance required to confirm order — balance before dispatch
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GST invoice provided for all domestic Indian orders
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Proforma invoice provided for all international orders
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All prices are exclusive of GST and shipping unless otherwise stated
Selections & Availability
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All products listed on our website are available for bulk order
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Custom products not listed on the website can be commissioned — contact us with your requirements
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Product availability is subject to raw material and artisan capacity
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We recommend placing orders at least 60–90 days before your required delivery date for custom items
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We can accommodate urgent requirements — please contact us directly to discuss
Returns & Damage Policy
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All products are carefully inspected and quality-checked before packing
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All shipments are securely packed and insured against transit damage
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Transit damage must be reported to the carrier immediately upon delivery
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Damage claims must be reported to BAFA within 48 hours of delivery with photographic evidence
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We do not accept returns on bulk orders due to the handcrafted and custom nature of our products
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Manufacturing defects will be assessed on a case-by-case basis and resolved at BAFA's discretion
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Minor natural variations in handcrafted products are not considered defects — each piece is unique
Frequently Asked Questions
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1. Can I place a trial order before committing to bulk?
Yes — we encourage trial orders. You can order from as few as 50 pieces per item to test the product in your kitchen before placing a full bulk order. Sample orders are dispatched within 10–15 working days.
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2. Can you add our hotel logo to the products?
Yes — logo printing, embossing and custom branding is available on ceramic, terracotta and wooden products. A sample of the custom design will be provided for your approval before bulk production begins.
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3. Do you provide GST invoices?
Yes — we provide GST tax invoices on your registered GST number and company name for all domestic Indian orders.
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4. What is the lead time for custom hotel crockery?
Standard items: 15–20 working days. Custom designs with hotel logo or bespoke glaze: 30–45 working days. Marble and specialty products: 30–60 working days. Sample orders: 10–15 working days.
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5. Do you ship internationally?
Yes — we ship worldwide to Middle East, Southeast Asia, Europe, USA and beyond via DHL, FedEx, UPS and trusted logistics partners. All international shipments are insured and tracked.
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6. What payment methods do you accept?
Domestic India: NEFT, RTGS, UPI, cheque. International: Wire transfer. 50% advance to confirm order, balance before dispatch. All orders are prepaid — no COD accepted.
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7. Can I get products that are not listed on your website?
Yes — we can commission custom products, shapes and designs not listed on our website. Contact us at info@byartistforartist.com with your requirements and our design team will assist you.
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8. What is the minimum order value?
Domestic India: ₹50,000 minimum. International: USD $1,000 minimum. Sample and trial orders available from 50 pieces per item.
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9. Do you accept returns?
We do not accept returns on bulk orders due to the custom and handcrafted nature of our products. Transit damage must be reported within 48 hours with photos. Manufacturing defects are assessed case by case. -
10. How do I place a bulk order?
Email us at info@byartistforartist.com, WhatsApp us at +91 9782666666 or fill the contact form at byartistforartist.com/contact. Our team responds within 24 hours with a quote and product recommendations.
Contact our dedicated hospitality team today — we work directly with hotel F&B managers, procurement teams and event planners to find the perfect handcrafted hotelware solution for your property.
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Email: info@byartistforartist.com
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Phone & WhatsApp: +91 9782666666
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Phone: +91 8879100086